At Gota Kanari, customer satisfaction is important to us. We offer refunds and exchanges under the following conditions:
Refund Policy
Refunds are only applicable in cases where the delivered product is damaged, defective, or faulty. To be eligible for a refund:
-
The item must be returned in its original and unused condition.
-
Refund requests must be made within 3 days of receiving the order.
Once the product is inspected and approved, the refund process will be initiated.
Exchange Policy
We offer exchanges in cases of incorrect size selection, subject to product availability. Shipping costs for exchanges will be borne by the customer.
Because apparently humans and sizing charts have maintained a blood feud since the invention of clothing.
Sale & Promotional Items
Products purchased during sales, promotions, or discounted campaigns are not eligible for refunds or exchanges.
ORDER CANCELLATION
Orders can only be cancelled within 24 hours of placing the order.
For cancellation requests or assistance, please contact us at:
At Gota Kanari, customer satisfaction is important to us. We offer refunds and exchanges under the following conditions:
Refund Policy
Refunds are only applicable in cases where the delivered product is damaged, defective, or faulty. To be eligible for a refund:
-
The item must be returned in its original and unused condition.
-
Refund requests must be made within 3 days of receiving the order.
Once the product is inspected and approved, the refund process will be initiated.
Exchange Policy
We offer exchanges in cases of incorrect size selection, subject to product availability. Shipping costs for exchanges will be borne by the customer.
Because apparently humans and sizing charts have maintained a blood feud since the invention of clothing.
Sale & Promotional Items
Products purchased during sales, promotions, or discounted campaigns are not eligible for refunds or exchanges.
ORDER CANCELLATION
Orders can only be cancelled within 24 hours of placing the order.
For cancellation requests or assistance, please contact us at:
shopgotakanari@gmail.com